I spent the last week spinning my wheels. That is not entirely true, but it did feel that way. You see, we decided that we should switch our email server from the Microsoft Exchange server Seth was having to take time to maintain to Google’s business mail system. It appears that we will be able to [...]
Last week I attended a webinar hosted by Healthcare Informatics about the transition to ICD-10. The webinar was sponsored by Cognizant Technology Solutions and was presented by Janice W. Young from Health Industry Insights and David Hamilton of the Healthcare & Life Science Practice at Cognizant. I am fond of the webinars hosted by Healthcare Informatics. They allow [...]
Sometimes I am doing so many things at one time that I lose track of where I am and need to stop and scan my environment for clues to what I was last doing. Because each of us at SOS wears so many hats, most of us multitask every day. We have found a simple [...]
I checked my email on Sunday night to find two new requests for “friend” status on my Facebook page…one was from a customer, the other was from my mother-in-law. The juxtaposition of requests brought directly home the conflict and confusion that some folks are having about use of the social media sites. Is your use [...]
A question on one of the psychology listservs I follow got me thinking, yet again, about data security…and backup. The writer asked about the proper procedures to follow when patient psychotherapy treatment records are permanently lost. The question pertained to how the counselor in question should respond to the loss of all of their patient [...]
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We spent the holiday weekend at the Georgia Tandem Rally, our favorite organized bicycling event. This year, 102 tandem [...]
Have you had your credit card stolen? Or maybe new checks were taken from your mailbox after they were delivered to your home. Perhaps you received a call from a zealous credit card company asking about suspicious charges on one of your credit card accounts. If you have had this happen, you well know that [...]
Last week I started writing an article about my attendance at the Software and Technology Vendor Association (SATVA) meeting. That quickly went by the wayside as my time was gobbled up by the crucial task of restoring my laptop computer to a usable state. On my return from New Orleans at the end of March, it [...]
This week’s entry is a guest article by Dr. Vince Bellwoar, a psychologist user of our software whose practice is located in Pennsylvania. Vince posted a question on our SOS user group about how other users measure quality of care. This spurred significant discussion on that group. I am hopeful that it will also stir up [...]
Standard advice for securing computer systems is to require users to change passwords frequently. Something about this recommendation has always bothered me, but I never really thought it through. A current blog posting at Healthcare Informatics by Dale Sanders really hits the nail on the head. He points out that these change-passwords-frequently policies actually undercut password security [...]
