Last month I told you about a novel I had read that fascinated me. Now I am here to tell you that both the first book, Daemon, and its sequel, FreedomTM , are must-read books for individuals who are concerned about the way the U.S. is moving . . . . or not moving. When I say [...]
In 1992, when Bill Clinton was elected President of the United States for the first time, I was a member of the Committee for the Advancement of Professional Practice (CAPP) of the American Psychological Association. CAPP is charged with general governance oversight of the Practice Directorate, the part of APA responsible for promoting “the practice of [...]
Do you play multi-player interactive games on the internet? How involved are you in the world of those games? Have you ever wondered how those games relate to the real world…or if they do? I recently finished reading Daemon by Daniel Suarez. I was so fascinated by the ideas in the book that I just downloaded [...]
I was a little surprised at my reaction of sadness Wednesday night when I heard of Steve Jobs death. I have never used an Apple computer or any other Apple product, so I could not be considered a fan by anyone’s definition. And yet, I feel a real loss. I know that many of you were [...]
I am not sure why I continue to attend free webinars about data breaches. They mostly serve to make me extremely anxious for our customers. . . especially for those who have not created a data security plan or have thought minimally about their responsibilities for protecting the privacy of their patients’ Protected Health Information [...]
Once a month, on average, our technical support specialists are confronted with a customer whose database has become corrupted because of some hardware issue and who has no usable backup. After last week’s adventure, I decided I would again write about backup. Then, last night, I saw a discussion on a Psychology and Technology listserv that included [...]
I have spent much of the past week getting ready to use and then implementing a new computer. I have been reminded of a few things as I have gone through this process and thought I would share them with you just in case you are getting ready to go to a new machine any [...]
One of our customers recently shared a NY Times column about photos you post on the web revealing where they were taken. Geotags provided by some digital cameras and many smartphones with built-in GPS features indicate where the photo was taken. If you post a photo of your child’s at-home birthday party taken with geotags turned ‘on’ [...]
The last two weeks have been extremely challenging for me. As many of you know, I am not a techie; I am an end user. Without excellent in-house and outside product and computer support, I would not be a happy computer user most of the time. We have been using a hosted PBX-style telephone system (Onebox) for [...]
For those of you who attend to news about Health Information Technology (HIT) last week was a busy one. The 10th annual meeting of the Health Information Management Systems Society (HIMSS) in Atlanta took top billing. One of my favorite bloggers [EMR (EHR) and HIPAA] attended and posted frequently during the conference. John has been writing [...]
I’ve mentioned here pretty often than I am not a technology sophisticate. I use technology every day in my work life, but I am a slow-adopter. For some of you, this article may be so old-hat that you will ask “Kathy, where have you been?” But I know there are others out there like me, so [...]
During the past two weeks, I have spent several hours creating process diagrams or flow charts for a customer. After using our billing software and a custom attendance/reporting module we created for them in 2003 but maintaining paper clinical records, they are now implementing a custom Forms module and preparing to implement our behavioral health electronic [...]
Consider a couple of nightmares that might easily come true: 1. Your laptop, with a variety of documents and files containing confidential, protected health information on its hard drive, is stolen from your car, hotel, or disappears while you are traveling. 2. Your office is burglarized and all the desktop computers, as well as a [...]
Sometimes I am doing so many things at one time that I lose track of where I am and need to stop and scan my environment for clues to what I was last doing. Because each of us at SOS wears so many hats, most of us multitask every day. We have found a simple [...]
The deaths of the past week have set me to thinking. The mother of a friend passed away early in the week followed by the wife of a family friend. Then, news of the death of cultural icon, Michael Jackson, was everywhere. I come from a family and culture (New Orleans-based) where death is an intrinsic part of [...]
I checked my email on Sunday night to find two new requests for “friend” status on my Facebook page…one was from a customer, the other was from my mother-in-law. The juxtaposition of requests brought directly home the conflict and confusion that some folks are having about use of the social media sites. Is your use [...]
Last week I started writing an article about my attendance at the Software and Technology Vendor Association (SATVA) meeting. That quickly went by the wayside as my time was gobbled up by the crucial task of restoring my laptop computer to a usable state. On my return from New Orleans at the end of March, it [...]
A couple of weeks ago, I read with interest a discussion on a Psychology listserv about telephone and other remote consultations. Florida psychologists tend to be pretty conservative about telehealth and Internet psychotherapy; after all, it is difficult to apply the same standards to remote interventions as to face-to-face contacts when psychotherapy is the product. [...]
I have been struggling this week with getting a blog article written. Too many items keep coming across my desk that distract me from the task. I had a topic I was all set to write about; I even started jotting some notes. Then something else interrupted me. As I have gotten older and have [...]
I was very pleased to read David Pogue’s NY Times column on Friday morning. It was really a relief to find that someone as tech sophisticated at Pogue also struggles with the possible benefits of social networks like Twitter. Of course, I (and 1500 other people) started following him on Twitter immediately. His comments are most entertaining and I [...]
