Health Insurance: How do you feel about yours?

According to a newsletter aimed at the insurance industry, 70% of comments made about health insurers on social media sites in the past year were negative. FierceHealthPayer reports: It’s time to face the facts–the American public dislikes health insurance companies. And that’s putting it mildly, considering that 70 percent of all opinions and comments about [...]

Social Media, Data Breaches and Behavioral Health PHI

I am not sure why I continue to attend free webinars about data breaches. They mostly serve to make me extremely anxious for our customers. . . especially for those who have not created a data security plan or have thought minimally about their responsibilities for protecting the privacy of their patients’ Protected Health Information [...]

Personal vs. Professional: Social Networking Sites

I checked my email on Sunday night to find two new requests for “friend” status on my Facebook page…one was from a customer, the other was from my mother-in-law. The juxtaposition of requests brought directly home the conflict and confusion that some folks are having about use of the social media sites. Is your use [...]

Twitter Strugglers Are Not Alone

I was very pleased to read David Pogue’s NY Times column on Friday morning. It was really a relief to find that someone as tech sophisticated at Pogue also struggles with the possible benefits of social networks like Twitter.  Of course, I (and 1500 other people) started following him on Twitter immediately. His comments are most entertaining and I [...]

Social Media, Text Messages, Twitter: A generational divide

As I have gotten older, I find myself much more strongly connected to the natural world than when I was a younger person. Those who know me well would be surprised to hear me say that because I have always been an avid gardener and for the last decade a cyclist…my pleasure in being outdoors does not seem [...]