RELEASE
NOTES - SOS Office Manager, Case Manager, Appointment
Scheduler
Release 2008.xx
Last Revised: 10/14/2008
This list contains
the changes made in Release 2008 and 2007.
For changes and
fixes in release 2004 - 2005, see README2005.HTML
For changes and
fixes in releases prior to 2004.01, see HISTORY.TXT
in your SOS folder.
Other
documentation that can be found in the SOS folder:
Release Highlights: RELHILITES.HTML
Administrator Guide: SOSADMIN.PDF
Technical Manual: SOSTECH.PDF
User Guides: OMWIN.PDF, CMWIN.PDF, SCHED.PDF
============================================================
2008.01: Changes,
Additions, and Fixes Since Release 2007.02
============================================================
---------------------------------------------------
---------------ALL
PRODUCTS ----------------
---------------------------------------------------
3/10/08
(no changes that affect all products)
4/16/08
- FIX: The database rebuild utility was failing if the database was
located on a different drive than the program. This utility also was
not recording when it was last run.
- FIX: The "Copy a user's Patient List to another user" in the Administration module was not working.
- CHANGE: The date of the currently installed software build now
displays in the status bar at the bottom of OM, CM, and Scheduler. In
the past, the less-informative original release date appeared there,
regardless of the build currently running.
5/13/08
7/16/08
10/14/08
-----------------------------------------------
-----------OFFICE
MANAGER ------------
-----------------------------------------------
3/10/08
- NEW: There is a new selection on the Tools menu called
"Memory Dump". If you encounter a Function Sequence Error, use this
procedure to create a report for SOS tech support. Be sure to save the
report using a name and location you will remember. After restarting
OM, create another report so that we can determine the differences
between the two, if any.
- FIX: (Pro version) Setting the checkbox to make a CSU (claim setup) the default should now actually do that.
- CHANGE: Account Period Summary by Provider report. Accounts with
no activity during the period and no balance are no longer printed.
Each provider now starts on a new page. There is also a new option for
both of the Account Period Summary reports to include both active and
inactive accounts.
- CHANGE: (Pro version) The option to print account ID rather than
the internal patient number now works on UB claims. Previously it had
worked on the professional (CMS) claims, but not the institutional (UB)
claims.
- NEW: Added a "find" field for the Claim Adjustment Reasons
lookup. Also extended the length of the code to handle Reason codes up
to 10 characters.
- CHANGE: The claim batch warnings are now displayed as a Crystal
Report. Previously the errors would be written to a local text file,
which could potentially be a problem for users sharing a terminal
server.
- CHANGE: The Refund Guide has been renamed "Reverse Unapplied
Credit"; the Enter Negative Credit Guide has been renamed "Reverse
Applied Credit". The new names for these guides better represent what
they actually do.
- NEW: The Daysheet printout now has a better and more complete breakdown of deposits, including a credit card total.
- FIX: Under some circumstances, the VOID button would not be displayed on Ledger Charge forms.
- NEW: Previously once a patient account has been linked to a
multi-account payor (such as a responsible parent), there was no way to
keep activity on that account from appearing on future statements for
that payor. It is now possible to suppress specific accounts
on multi-account, all payor period statements. From the Active
Patient List, highlight an account, then click the Billing button.
Double-click the entry for the non-patient payor (for example, the
patient's mother or father). There is a new option, "Include this
account on statements for <this payor's name>". To prevent the
current patient from appearing on the statement, just uncheck that
option. Here is an example of the type of situation addressed by this
option: Father is paying bills for child 1, 2, and 3. Mother of child 1
remarries and assumes all medical bills. Father is no longer
responsible for child 1 and should therefore no longer receive any
billing for child 1's treatment.
- FIX: When importing charges from the scheduler, non-insurance
services will now default the CSU selection to "None", as occurs when
manually entering such a service. At times the Place of Service default
did not work. Fixed that as well.
- FIX: Zip codes with "-0000" at the end are detected and changed to just the first five digits when formatting claims.
- FIX: The Facesheet report now shows the selected telephone
descriptions rather than assuming that phone 1 is "Home" and phone 2 is
"Work".
- NEW: Option modules to record employment history and
institutionalizations (hospitalization or incarcerations) are now
available within OM.
- CHANGE: The release date displayed in the status bar at the
bottom of the main screen now shows the date of the installed build
rather than the original release date.
- FIX: When you use the Reverse Unapplied Credit Guide (previously
called the Refund Guide), the new negative credit entry will now
inherit the credit type of the entry you are reversing.
- NEW: New variation of the Aging by Provider report: "Aging Report
by Provider, excluding Payors in Collections". The variation does not
print payors for whom you have entered a Collections Date, indicating
that they have been turned over to a collections service.
- FIX: Generating statements using the new "By Charge Statement for Period" will now set the charge split billed dates.
- FIX: Generating statements using the "Open-Item Statement By Patient with Aging" will now set the charge split billed dates.
- FIX: If a user reactivated a patient, then immediately went into
the CSU setup to make a change, it produced the "changed by another
user" error.
- CHANGE: "Aging Report by Primary Provider Including Pts w/ No Balance" now starts each provider on a new page.
- CHANGE: (Pro Version). Removed entry fields for blocks 54 and 55
from the UB Claim Setup. Added new option for block 55 (Estimated
Amount Due) to use one of these alternatives: Balance on Payor's
splits, Total Fee, Zero, or Blank.
- NEW: Added a user option to request confirmation before deleting items on the daysheet.
- FIX: Electronic Payment Posting module - Was creating invalid
credit splits when processing negative charge splits and sometimes
created a credit of the correct amount, but with split amounts of zero.
- NEW: Electronic Payment Posting module - Added option to set the paid date of zero charge splits as they are processed.
- CHANGE: The "Provider with Carrier-Specific ID's" report now contains much more claim-filing related information.
- FIX: Corrected label size and spacing on the "Mailing Labels for Referrals" report.
- FIX: If you entered data on the UD fields tab of the patient form
during the initial add of the patient record, you could get a spurious
"Changed by Another User" error.
- NEW: When you pay or adjust the entire balance of a non-zero
split, the paid date will also be applied to any zero dollar splits for
the same payor on the same charge item.
4/16/08
- FIX: Aging by Provider report: Under certain circumstances the
subtotals or grand totals could be inaccurate, even though the detail
lines were fine. Also, some all-zeroes patient detail lines that should
have been suppressed were printing on the report.
- NEW: "Aging by Provider Excluding Accounts in Collections" added to the Reports > Accounting Reports menu.
- FIX: Zero dollar charge splits will now automatically be set to
PAID if there are transfers to the same payor and all transfer balances
are paid. Scenario: New charge is entered, with a zero dollar insurance
split and with the entire fee split to the patient. Later, an insurance
payment is received, so part of the patient split is transferred back
to the insurance payor and paid in full. At this point the paid date on
the transfer split is set, but the zero split was left without a paid
date and therefore continued to appear on the Oustanding Insurance
report. This new change will detect this situation and set the paid
date for the zero split when all non zero splits for the same payor
have been marked as paid.
- CHANGE: (Pro Version) The "Include previously billed" option on
the batch setup for institutional (UB) claims will now always default
to unchecked to prevent accidental re-billing.
- FIX: (Pro Version) Prior attempts to correct the selection of the
proper claim setup for charge entries did not fix the problem. It
should now be working correctly, selecting the CSU entry marked as the
"default" when entering new charges.
- FIX: Zero splits added during the entry of a Denial credit were being automatically deleted as "invalid" if opened and resaved.
- FIX: Drag-and-drop apply was not working when entering a Denial credit.
- NEW: When using the Reverse Applied Credit Guide (previously
called the Negative Credit Guide), you can now choose to set the
"Ignore when closing daysheet" option on the original payment check.
- CHANGE: You can now change the service date of REFUND service entries created by the Refund Guide.
- NEW: IMPORTANT - It is
potentially very risky to store complete credit card numbers within OM.
To avoid potential problems and liability, we have added a utility
(Admin > Database Tools > DBA Utilities, Tools menu) to
reset existing credit card number fields so that all but the last four
characters are replaced by asterisks. After running this utility, users
will no longer be able to save complete credit card numbers. During the
save process, all but the last four characters of the credit card
number will be replaced with asterisks.
- NEW: Added a new system option (Setup > System Options,
Billing tab) that allows you to set a minimum balance for generation of
Period statements. In other words, you can now prevent the production
of period statements where the amount owed is, for example, less than
one dollar. At present, this option has no effect on the statement
formats in the Alternate Statements menu.
- NEW: There is now a PRINT button on the Checks tab of the payor's
Show Payments window. Use the new button to quickly launch the existing
Checks by Payor report for the currently open payor.
- NEW: (Pro Version) Added a new option to the Batch Setup window
for generating institutional (UB) claims. This option permits you to
specify the total you want to print in block 55. There is also a new
system option (Setup > System Options, UB Claims tab) to set the
default value for the new option the first time a user generates UB
claims.
- CHANGE: You cannot VOID a charge if there are credits linked to
it. In the past, a message appeared if you tried. Now the VOID button
will be disabled on any charge with linked credits. In addition, the
VOID button is disabled on charges accessed from the Patient Info
button on an open charge or credit entry form. You must open the
patient ledger from the Active Patient List or the Patient Form if you
want to VOID a ledger entry.
- NEW: Added a utility in DBA Utilities (Admin module > Database
Tools menu) to remove Carrier-Specific ID's
that are no longer needed.
- NEW: Insurance Claim formats menu (Bills/Claims > Create
HCFA/CMS 1500 Claims) to create CMS-1500 claims with the Supplier NPI
rather than the Provider NPI in block 24J.
- NEW: There is now a new menu choice in the Alternate Statements
menu (Bills/Claims > Create Alternate Statements > By-Charge
Statement for Period (patients w/ no activity). Use this new option to
generate statements for accounts with no activity in the current period.
5/13/08
- CHANGE: Open Item Alternate Statement - Removed redundant service date subheading.
- NEW: Added the ability to override the NPI or Supplier in
Provider Carrier-Specific ID's. If you specify an NPI in the Provider
Carrier-Specific window, it will be used as the rendering provider NPI
when generating claims for the specified insurance carrier. Likewise,
if you want a different supplier (also known as "Pay-to Provider") to
be used when creating these claims, specify it in the provider's
Carrier-Specific settings.
- FIX: Corrected a problem that prevented to correct Policy
User-Defined prompts from appearing. Policy UD prompts should be
specific to the designated payor, but were not.
- FIX: (Pro Version). Reprint UB claims was not working for the new
UB-04 claims. There were also several cosmetic issues that have been
fixed as well as some problems that appeared only if you selected the
option to "Sort by Carrier" when reprinting claims.
- NEW: Added a utility in the Admin Module to selectively remove legacy insurance ID's.
- FIX: The Reverse Unapplied Credit Guide was not refreshing
Unapplied Credit Splits List when selecting a different patient and
payor without exiting the guide.
- FIX: Eliminated the task lock error that appeared when linking a prepay to two or more charge splits on the same charge entry.
- FIX: Some OM Standard Version users were experiencing a
"duplicate record" error when selecting "Professional" CSU type when
modifying an existing charge entry.
- FIX: The use of More Splits was resulting in invalid deposit
totals on the the daysheet. Those entries are now filtered out of the
totals.
- NEW: Added a new Carrier list report that does not print any entry that have been set as hidden.
- FIX: The Aging Date in Aging by Provider prints correctly now.
- FIX: Corrected an issue with the Apply Unapplied Payment
Guide that appeared when there was a partial unapplied payment created
along with an adjustment.
- FIX: Charges for a Period by Provider report did not preview correctly on screen even though it printed correctly.
7/16/08
- FIX: Corrected an issue with the Reverse Unapplied Credit Guide that was causing "task lock" errors.
- FIX: Some users with certain printers were having printout issues
with the Charges for a Period by Provider report. The same issue caused
printout anomalies on the Open Item Statement as well.
- CHANGE: The claim batch error monitor now looks for missing or
invalid NPI's instead of missing or invalid PIN and Group numbers.
- FIX: Accessing the Carrier-Specific ID form for a Provider was
sometimes causing the Supplier selection on the provider's General tab
to be blanked or to change.
- FIX: OM would not permit you to select a supplier on the
Provider's Carrier-Specific form unless the selected supplier had
nothing in its "First Name" field. This is the field on that form with
the prompt "Instead of provider's default supplier, use..." In
addition, this field is no longer set as "required".
- CHANGE: If you have licensed the optional "Import Encounters"
module, you can now import a duplicate service (same date, provider,
servicenum, and patient) if you check a new option to permit duplicates
for appropriate service codes (Lookups > Services). Note that this
new checkbox only appears on the Service form if you have licensed
this module.
- FIX: Modified an internal error routine so that unnecessary "task lock" errors will no longer appear.
- FIX: Payment Posting (ERA) Module now matches punctuated names (eg: Mary Smith-Jones) more accurately.
- FIX: The Tools > Recalculate > Balances utility was running slowly and sometimes generated an error.
- CHANGE: You can now clear the paid-date on zero-dollar charge
splits to re-queue them for billing by clearing the Last Billed date.
- CHANGE: Extra spaces were removed between detail lines in the Open Item Statement.
- CHANGE: Text that you add in a Charge or Credit comment or
remarks field is now displayed in the Ledger (by transaction date) list
window. In the past, OM just showed "Yes" or "No" to indicate that
comments were present.
- FIX: The Ledger list window opened too high on the screen if you
had set the option to always display splits and were using a screen
resolution of 1024x768 or lower. Window placement options have now been
changed so that the window will remember where it was last and reopen
in that same location.
- NEW: A color block to the left of charge splits on the Charge
Entry form tells you at a glance whether the split has been paid
(green), billed but not paid (yellow), or not billed (red). "Billed"
status is triggered by the presence or absence of a Last Billed date;
"Paid" status is triggered by the presence or absence of a Paid Date
value. In addition, you can now clear the Last Billed date to requeue a
charge split for billing by clicking a new button beneath the splits
list. You no longer have to open the split and manually delete the date!
- FIX: The By Charge Statement for Period in the Alternate
Statements menu was printing "Transferred to Patient" for all transfers
from an insurance payor. As a result, transfers from one insurance
payor to another would show "Transferred to Patient". Credit details
now include the names of payors instead of just "Patient" or
"Insurance".
- FIX: Charges were included in claim batches even if you had set the CSU selection on the charge to "None".
10/14/08
- FIX: (Pro Version) Fixed an issue that caused multiple claims to
be created even though the claim charges were for the same provider,
claim setup, authorization, payor, and revenue code.
- FIX: "Hide in list" users no longer appear in the tag list used to set
providers' scheduler visibility to specified users (Provider Form
button).
- FIX: User-defined field entries were not saved if added along
with new patient data. You had to save the new patient, then go back
and enter the UD field data.
- FIX: (Pro Version) Charge-level diagnoses were not defaulting under some circumstances.
- NEW: (Pro Version) Added option for UB batches to include no more than one revenue code on each claim.
- FIX: If you have a charge with a units value having two decimal
places (eg: 1.75), it will now print both decimal positions on your
claims.
- FIX: Corrected an issue that sometimes caused a "Function or
procedure nested too deeply" error when saving a charge or credit entry.
- FIX: The "Aging Report Sorted by Balance Amount"
generated large and inaccurate values for the last patient printed
if the report was particularly long.
- FIX: The "Collections by Payor" reports ran so slowly that they appeared to hang when you tried to advance the pages.
- NEW: Electronic posting of payments now checks previous versions
of patient names as well as the current one to validate the account. If
you know that a payor uses a different spelling of the patient name,
you can now work around it by changing the spelling to match the
payor's, saving the patient record, then immediately changing it back
to the spelling you prefer.
- FIX: In the unlikely event that the "Tally by..." option in a
Service is not set, it will be treated as if it were set to zero
(false) and authorization counts will be maintained correctly. Several
users have reported this problem (authorization usage not being
counted), which previously required intervention by SOS tech support to
correct.
- FIX: Changing the units value on a charge in the ledger was
causing split amounts to be changed. Changes of units in the ledger
should not result in any other changes once a charge has been posted.
All modifications of posted transactions should be manual.
-----------------------------------------------
-----------SCHEDULER --------------------
-----------------------------------------------
3/10/08
- FIX: "The Canceled Appointments Report" now shows the correct description for user-defined cancellation statuses.
- FIX: The "Replicate Appointment" window can no longer be moved outside the active window frame.
- CHANGE: The Appt Status field on the "Appointments for a Period" report is now a bit wider.
4/16/08
- FIX: The entries in the Sites lookup list did not appear unless you checked the "Show hidden" option.
- FIX: The sortcode lookup in the Scheduler was not accessing the
same code list as in the charge and credit entry forms in OM. Now that
the correct sortcode list is being used, the sortcode selected in an
appointment comes over if the appointment is imported to the daysheet
in OM.
- NEW: Great new feature! There is now a new item on the pop-up
menu in the Scheduler that permits you to copy the selected appointment
to another date. It is similar to the Reschedule feature, except that
the original appointment remains intact. This provides a quick way to
enter the next appointment for a patient.
- FIX: The resource option "Allow scheduling by more than one provider" was not being saved.
5/13/08
- FIX: Adding a new block appointment period resulted in an Error 30. Fixed.
7/16/08
- FIX: The Search Appointments (Query) feature was not hiding
providers the current user has not been configured to see. Now when you
create an appointment query you will be able to select only those
providers to which you have been given access.
- FIX: When adding a schedule block, an error (Error 30, Entry Not Found) was displayed.
10/14/08
- NEW: When adding an appointment block for one provider, you can
check an option at the bottom of the window to apply the block to all
providers. This new feature is handy for office holidays and similar
events.
- NEW: Added a legend at the bottom of the Day and Week appointment
views to remind users of the meaning of prefix symbols ">" and "*".
- FIX: In some situations it was not possible to successfully enter or save an Appointment Sortcode.
-----------------------------------------------
-----------CASE
MANAGER ---------------
-----------------------------------------------
3/10/08
- NEW: When copying a treatment plan or applying a treatment plan
template, you now have an option to specify the date you would like the
new items to receive.
- FIX: Tagging treatment plan details in progress notes can again
be done by double-clicking. This feature had been temporarily disabled
by the introduction in 2007 that allows you open lookup windows in CM
by double-clicking.
- FIX: Progress notes entered out of sequence did not sort chronologically in the Progress Notes report.
- FIX: Resolved an issue that under certain conditions caused a
formfeed while there was still available space on the current page for
more text.
- FIX: Under certain conditions prescriptions would print twice.
- FIX: Added a fail-safe to prevent additional care episodes from
being added to a patient in the standard version and marked as the
current episode.
- CHANGE: Added a sticky user option to include/exclude
user-defined fields when copying a progress note to other members of a
group.
- FIX: The default progress note date was being updated any time
you opened a progress note, including when reviewing old notes. Now
works as it should, updating the default only when you add a new
progress note.
- FIX: Resizing the Dosage column of the patient's prescription
list would cause the display of data in that field of the list to
be lost. You can no longer resize that column.
- FIX: A user was somehow able to save an invalid signature row to
the database, which caused subsequent attempts to sign new entries to
be blocked by a message that the entry had already been signed. A new
rule in the database prevents such rows from ever being saved,
eliminating the problem.
4/16/08
- FIX: Some users were reporting missing records because CM was
incorrectly creating a new care episode for the patient and linking new
entries to it rather than the original care episode. The entries
associated with the original care episode were then inaccessible until
corrected by SOS support staff.
- CHANGE: When adding a new CM record set for an existing account
in OM, CM would default the intake date in the CM care episode to the
current date. Changed to default the intake date of the first care
episode to match that in OM, if present.
- NEW: Added new tool in DBA Utilities (Admin > Database
Utilities) to repair the care episodes issue noted in the previous item.
- CHANGE: When copying a treatment plan from a template or another
patient, you can now specify a date for the copied treatment plan
entries. Previously they would all be given the current date.
- FIX: The highlight bar for the patient list now will return to the same row after making a change to a patient record.
- CHANGE: The prescription option for "Generic OK/Dispense as
written" is now a sticky setting by user. When you create a new
prescription, the option will default to whatever you last used.
5/13/08
7/16/08
10/14/08
- FIX: The Search function on the Attachments page was not filtering based on patient as it should have.
- FIX: The toolbar help text now displays the window and control name for Supervisor users.
- FIX: "Hide in list" users no longer appear in the tag list used
to set providers' scheduler visibility to specified users (Provider
Form button).
- NEW: Added a filter for the prescriptions list so you can
hide all but the currently active prescriptions. The new option is
located on the filter (funnel icon) window of the patient Prescriptions
list.
- NEW: Added "Renew/Replace Prescription" to the Prescription
List
toolbar (pills with circular arrow icon) and context (right-click) menu. Choosing to renew a
prescription copies the selected prescription, resets the dates, and
opens it for additional adjustments. When you Save & Sign the
renewal, the old version is stamped with a discontinue date and your
selected renew/replace reason, making the renewal process much more
efficient. If you select "Replace" rather than "Renew", the same
process occurs, except that the old prescription values are not
inserted as defaults in the replacement prescription. Make sure you add
appropriate reasons to Lookups > Drop Lists, section "Reasons",
category "for Renewing items".
Release 2007.xx ==========================================================
This list contains
the changes made in Release 2007.
============================================================
2007.02: Changes,
Additions, and Fixes Since Release 2007.01
============================================================
---------------ALL
PRODUCTS ----------------
- NEW: Added the ability to easily encrypt the database using an
option in the Rebuild Database utility. (Not included in the initial
release, pending further testing. Available on request.)
- CHANGE: The Rebuild Database utility can no longer be started
from the command line. You must launch it from the Admin Module
> DBA Utilities. This change will prevent unauthorized users from
generating an unencrypted copy of the database for potentially
illegitimate purposes.
12/19/07
- The Database Rebuild Utility available in Admin > Database
Tools now includes options to rebuild your database with either simple
or (soon) strong encryption. Encryption of your database prevents others from
being able to scavenge text information directly out of your database
files using a file editor or viewer. Encryption is especially important
for those who transport laptops holding SOS databases or who take
unencrypted backups off-site. A new web site document explains your
encryption options in detail. See:
http://www.sosoft.com/fod/doc111-databaseencryption.pdf
-----------------------------------------------
-----------OFFICE
MANAGER ------------
-----------------------------------------------
- NEW: OM will now display a warning if you enter a duplicate
charge. "Duplicate" is defined as a charge entry for the same patient, date,
provider, and service. You can continue with the entry if you like; it
is just a warning.
- NEW: Electronic filing of secondary claims often requires that
information about the primary payor's handling of the claim be included
with the submission. OM now provides the ability to manually enter the
claim adjustment reasons (the reasons the primary payor denied or did
not pay the entire claim) from information on your primary payor's
EOB. Claim Adjustment Reason codes and amounts are now added
automatically for OM users who are currently enjoying the automatic
posting of payment information in the ANSI 835 electronic remittance
advice. When you do your secondary (electronic ANSI 837 format) claims,
the claim adjustment reasons are included and serve the same purpose as
enclosing the primary's EOB does when filing paper secondaries.For
details about using this new feature, please see:
http://www.sosoft.com/fod/544-claimadjustmentreasons.pdf.
- NEW: Added report "Account Period Summary by Primary Provider".
This is the same as Account Period Summary, but the output is grouped
and subtotaled by primary provider.
- NEW: The Supplier form (Lookups > Suppliers) now contains a
"Supplier bills insurance as a Group" checkbox indicating that the
Supplier should be treated as a Group rather than an individual when
generating electronic claims. In the past the "group filer" property
was inferred from other settings, which could be ambiguous.
- NEW: A new system option allows you to see zero dollar charge
splits in the Outstanding window on the Credit entry form. (Setup >
System Options, Transactions tab. "Show zero charge splits in Credit
Form" checkbox option in lower left of window.) Selecting this option
would permit you to apply a denial credit to a zero charge split that
caused a claim to be generated.
- NEW: Users designated as Security Administrators can now set a
new provider's visibility in the scheduler without having to go the
Admin Module. Here is how it works (only for Sec Admin Users): Lookups
> Providers, double-click the provider in question to open the form.
Select the Scheduler tab. Click the button at the bottom left of the
form. A list of users will appear. Tag (by clicking) those who should
be permitted to view this provider's schedule. When done, save with the
checkmark icon.
- NEW: When the "Show Splits" option on the ledger list window is
enabled, the Credit Splits window in the lower right now shows a
"remark" giving additional detail for the credit, such as check number
or adjustment type.
- NEW: Users may now select an option on the Claim Batch options
window to include the policy position on the top line of the insurance
address printed in the top margin of the form. If the option is
selected, the policy position is printed to the right of the
carrier name within a pair of French brackets, eg: {1}. This is a
"sticky" user option. (Note that this feature is only for printed, not
electronic, claims.)
- NEW: You can now select a Supervising Provider at the bottom of
the Additional Tab of the Provider Form for those providers who require
supervisors to be included when filing electronically.
- NEW: The Provider form now has separate fields for the last name,
first name, and initial for the provider name to be included when
filing electronic claims. This addition allows for an electronic claim
filing name that differs from the provider name at the top of the
Provider form. Paper claims continue to use the "Text for Block 31" as
previously.
- NEW: (Pro version) The Claim Setup form now has a checkbox at the
top to "Set as default for new charge entries". When you enter a new
Claim Setup, check this box to make this new one the default. After the
initial entry, you can set this option on any Claim Setup in the
patient's list. Whichever one was previously the default will be
replaced by the one with this option set. The current default CSU
appears in red in the list.
- FIX: When entering transactions, if the previous patient had a
default sort code, but the current patient did not, the previous
patient's sort code would remain in the Sort Code field.
- FIX: Automatic MC Authorization assignment had not been
implemented when doing a transfer using the Transaction Guide. It is
also now implemented when doing a payment with transfer of a partial
balance in the Credit Entry form.
- FIX: When copying a previous charge (Copy Previous feature) with
the option to copy the splits, the split dates were being set to the
current date rather than the service date.
- FIX: The report "Month End Summary Grouped by Sort Code" (file
name MESBYSC0.RPT) has been restored to the Reports > Accounting
Reports menu.
- FIX: The remarks field in the Refund Guide now permits a comment of up to 128 characters.
- FIX: The "Aging by Primary Provider" report now prints only patients who were in the Active List on the aging date.
- CHANGE: The "Include previously billed items" checkbox on the
insurance batch setup window is no longer "sticky". When you open this
form, it will now be cleared to prevent accidental inclusion
of charges that have already been billed.
- CHANGE: The prompt "Service Buckets" on the MC Authorization form
has been changed to "Service Categories". (The term "Service Buckets"
will continue to be used only for those customers running the MAPSS
module as well.)
- FIX: In very rare situations, it was possible for another
patient's Claim Setup to be selected for a charge in the Pro version,
resulting in an error on save.
- FIX: Transactions were marked as VOID even if you canceled instead of saving a VOID action.
- FIX: Corrected a problem that presented when using Copy Previous
and checking the option to copy the original splits. If the copied item
included transfer splits, the copied transfer splits would not be valid
and therefore would be deleted when the new copied charge was saved.
Transfer splits are no longer copied by Copy Previous.
- FIX: The CMS claims completion guide states that the diagnosis
pointers in block 24E should not be separated by spaces, as was
previously done. Now OM will print "1234" instead of "1 2 3 4".
- FIX: (Pro version) The message warning you not to change a Claim
Setup diagnosis that was already referenced by one or more charge
entries was not working correctly.
- FIX: The Enter Negative Credit Guide will no longer display refund credits.
- CHANGE: The supervising provider field in Carrier-Specific Provider ID's is now a lookup field.
12/19/07
- NEW: Added Medicare paper claim formats that blank block 24J if not billing as a group.
- FIX: Some forms were displaying the wrong information when you
click on the "info" button (the small question mark button in the top
right corner of the form).
- FIX: Provider selection in Aging by Provider report was not
working, and correct aging date did not always print in report header.
Also improved the appearance of the report.
- FIX: Corrected various issues with the UB-04 (new institutional
claim form) and added block 66 (dx type) to the UB Claim Setup form for
OM Pro users. In addition:
- The form will now print 22 lines instead of
overflowing after 20.
- Now permits revenue codes up to a value of 3109.
- Appropriate revenue codes will now result in units being interpreted as
days. Daily rate is derived by dividing the total fee by the
number of units/days.
- A situation was found in which the totals for
detail line 23 were not getting created.
- Claims were not being created
when a charge was transfered from payor one to payor two, then back to
payor one.
- Block 76 (provider name) will use the "Name for Ins Claim
Filing" fields on the Provider Form if they have been entered, rather
than the provider first and last name entries.
- CHANGE: Made several code changes in our continuing efforts to eliminate the Function Sequence Errors experienced by some users.
- NEW: New "Alternate Statement" format added. This statement is a
hybrid with some features of both the open-item and the period
statements.
- FIX: Using the Transaction Guide to enter a transfer would result in a "Record Insert Error".
- CHANGE: Added the "Patient #" column to all patient lookup/selection lists.
- FIX: Simple Ledger report was omitting negative entries as well
as zero entries if the option to suppress zero entries was set. The
absence of negatives threw off the totals and balances on the report in
accounts where such transactions were present.
- FIX: Sometimes the loading of electronic remittance files (ERA / ANSI 835) would skip some items.
- FIX: If you print a superbill for a charge entry with a decimal
value for units, the units value will now print on the superbill exactly as
it appears on the charge entry. The superbill had previously only
printed whole numbers.
- CHANGE: Per CMS, if a nine digit zipcode is provided for a
facility to be printed in block 32 of the paper claim, all nine digits
will now print, in the form 12345-1234.
- NEW: Added sticky user option on the Ledger By Charge view to open the view in collapsed mode.
- FIX: In certain situations, you could select a value from the
drop list for "relationship to insured" on the policy form, but a
different value would show up on the screen.
- FIX: Corrected a problem with the data links in the Claim Adjustment Reasons list box.
- NEW: Although SOS strongly recommends that those with more than
one database continue to use SOS's internal "Patient #" value as the
account identifier on insurance claims, there is now a new system
option that allows you to revert to the use of the Account ID as the
identifier on claims. The main issue here is the posting of credits
based on the information contained on your EOB's. The identifier sent
on claims is frequently the one that appears on the EOB. The new option
can be found in Setup > System Options in OM.
- FIX: Voided charge splits will no longer appear in the
Outstanding list of the Credit Entry Form, even if you enable the
option to show $0 splits.
-----------------------------------------------
-----------SCHEDULER --------------------
-----------------------------------------------
- No changes since the last 2007.01 patch.
12/19/07
- NEW: Added Pt Number column to the patient list.
- FIX: An error message appeared when you attempted to add an appointment block from the Day View window.
-----------------------------------------------
-----------CASE
MANAGER ---------------
-----------------------------------------------
- NEW: Added several enhancements to the pending prescriptions list
(File > Rx Pending). Signed prescriptions are now shown in bold
font. There is now a column displaying the provider. You can now filter
the list so that it shows only the pending prescriptions for a
specified provider (signed, unsigned, or both).
- NEW: Although Therapy Notes do not have the formal signature and
revision feature (as opposed to Progress Notes), they now have an audit
trail. You cannot easily view previous versions of the Therapy Notes,
but they are automatically saved in the database and can be queried or
printed if the need should ever arise.
- NEW: All prescription printouts now include the patient's date of birth.
- NEW: There is now a "record information" (the tiny question mark
button in the upper right corner of the form) for Progress Notes,
Treatment Plan Details, and Prescriptions. Clicking or placing the
mouse pointer over that button shows when and by whom the record was
originally created, and most recently changed, along with the internal
record number.
- NEW: Primary insurance coverage is now displayed on the Prescription entry form (if that information is available in OM).
- CHANGE: Allergy information is now displayed more prominently on the Prescription entry form.
- FIX: Duplicate Progress Note Feature was changing original rather
than copying original when you selected the option to not copy the text
of the previous note.
- FIX: When saving presciptions user would sometimes get an error "index UOPIUSERIDDESCRIP would not be unique".
- FIX: In Standard version the highlight would sometimes move to a
different patient in the list after closing a patient record. It should
now remain on the patient with which you were just working.
- FIX: It had been possible to save blank entries to the lists in
Lookups > Drop Lists. Entries with blank description fields are no
longer permitted. (You can save with a blank code, if needed, but you
must provide a description such as "Blank".)
12/19/07
- FIX: Title bar for template form was incorrect when doing Lookups > Templates, Add.
- NEW: You can now specify prescription numbers on printed prescriptions through an option on the prescription report setup.
- NEW: Added support for printing "Electronically signed by..." on prescriptions.
- CHANGE: The Pending Rx list now has filter settings that are
independent of those used in the patient prescription list. Changing
the filters in one of those lists no longer has any effect on the
filter used by the other list.
- FIX: In serveral parts of the record, attempts to revise/delete
and re-sign an entry originally added and signed by another user
resulted in an inappropriate error message about the item already being
signed. It was necessary to save without signature and sign as a
separate step.
- FIX: The progress notes list was displaying previous versions of
revised entries if the "Show Deleted" option was checked in the filter
conditions.
- FIX: Major performance improvement for the Pending Rx list.
- CHANGE: If the only change to a prescription is to its status
(Pending/Called/Written), the system will not create a revision and
therefore there will be no need to re-sign.
- NEW: Most lookup fields in CM can now be triggered by double-clicking
as well as by the traditional F2 and right-click. This new feature makes
the product much easier to use on tablet computers where the
right-click operation does not always work so well.
============================================================
2007.01: Changes,
Additions, and Fixes Since Release 2005.02
============================================================
---------------ALL
PRODUCTS ----------------
- CHANGE:
New, more modern and attractive user interface.
- CHANGE:
Video resolution required to avoid scrolling on any SOS windows is not
1024 x 768, up from the previous requirement of 800 x 600.
- NEW: User
can now set "wallpaper" for all application windows through Setup >
User Options.
- NEW:
You can now enter up to ten characters (numbers, letters or both) in
the telephone extension field for patient and payor phones, as well as
other phone numbers in the system that include an extension field.
- NEW: The
User-Defined field configurations for patients are now specific to each
data set. Each data set has its own prompts and configurations.
- NEW: You
can now change your password by clicking a button to the immediate
right of the password field on the login window.
- NEW: The
user who enters the original patient information is automatically
granted access to that patient, even if the user is restricted in the
security system to a specified list of patients. To put it another way,
patients a user enters in the system are automatically added to that
user's patient list. If necessary, the patient can be removed from the
user's patient list from within the Administration Module.
- NEW: If
Advanced Security is not enabled, when a new provider is added to the
system, all users with Appointment Scheduler access will automatically
see the new provider listed in the Scheduler. Those organizations using
Advanced Security will still have to use the Administration Module (the
Scheduler tab of each user's configuration) to enable the new provider
for appropriate Appointment Scheduler users.
- NEW: SOS
now maintains an audit trail of all changes to the main patient
information, including changes of names and phone numbers. When you use
the Search feature to find a patient, the search will look through
changed patient records in the audit trail as well, so you can get a
match on a phone number or name that has since been changed. (Of
course, given that this is a new feature, it will not find any data
from prior to the 2007 installation.)
--- Changes between 3/26/07 and 3/29/07 ---
- CHANGE:
The SOS applications will now run in "uniprocessor mode" even
when run on Intel hyperthreading processor, multi-processor, or
multi-core processor computers. It appears that restricting the run
mode to a single processor or virtual processor may reduce or even
eliminate the number of random crashes.
--- Changes between 3/29/07 and 4/11/07 ---
- NEW: Added "List" button in DBTools' Rebuild Triggers... tool that specifies any database structures that are missing.
- FIX: If you uncheck the option to preview your report before printing, it should now go directly to the printer.
--- Changes between 4/13/07 and 4/20/07 ---
- NEW: "List" button in DBTools' Rebuild Triggers... tool now
reports extra structures as well as missing structures. Also eliminated
an irrelevant error message.
-----------------------------------------------
-----------OFFICE
MANAGER ------------
----------------------------------------------
- FIX: The program could crash unpredictably with a "GPF" error if
the patient ledger window was not configured to always open in the
"unfolded" state, showing the splits windows at the bottom.
- NEW: OM 2007 has all the required entry fields for the National
Provider Identifier (NPI) and includes a new set of insurance claim
formats to match the CMS-1500 (08-05) claim form. OM 2007 contains new
"NPI" versions of all the standard HCFA-1500 formats from the 2005
release. The old formats are included as well, in case anyone has to
use old forms for particular payors. If you have been using a custom
format for claim output and you need it updated, contact SOS for
information about cost and scheduling of the revision.
- NEW: When you get a payment denial from a payor, you can now
enter a zero dollar credit as documentation. "Denied" credit entries
require that you select an explanation code from a list that you can
create on the fly when the selection list appears. You can "apply" the
zero payment to as many charges as you like, to show exactly which ones
were denied. Applying the denial credit has no effect on the charge
balance. The charge will remain outstanding unless you resolve it
though a subsequent payment, adjustment, or transfer.
- NEW: If desired, you now can select an explanation from a
user-generated list to better document the reason for balance
transfers. Selection of a transfer reason is optional when you
enter your transfers.
- NEW: The search feature on the Patient List now includes
searching the Alternate ID field as an option.
- NEW: the Search feature on the Patient List will now search
all three telephone numbers. In addition, Search will find patients by
old phone numbers or names that have been changed in the system after
the installation of the 2007 Release.
- NEW: Managed Care Authorizations can now be created for specified
Service Categories, each
of which can contain any number of individual service codes. See
Lookups > Service Categories. Service Categories also include a
feature whereby a specified insurance payor can be set to be billed as
the "primary" even if it is not ordinarily the primary coverage for a
given patient.
- NEW: A new option on the policy configuration form allows
you to specify a policy to be used as the "Other Coverage" on claims
rather than leaving it to OM to determine which should be used.
- NEW: You can now configure services that should be billed to
patients at full fee even if a patient is set up with a percentage
discount for the patient portion. Add these "exception" services to the
"FIXEDPCT" sliding scale you will find in Lookups > Sliding Scale
Schedules.
- NEW: OM is now smarter about its selection of authorizations to
link to charge splits. When there are two or more authorizations that
could be linked to a charge split, the most specific authorization will
be selected.
- NEW: Authorizations now include the "Hide in list" so that you
can "de-clutter" your MC Auth lists.
- NEW: You can now create a new authorization by copying an
existing one. The starting date of the new one will default to the day
after the other one expires and the authorization period will be set to
the same number of days.
- NEW: Those using both OM and CM now can enter their progress
notes and then automatically create charge entries in the daysheet
based on the progress note entries. Case
Manager has been added to the Daysheet's import options menu.
- CHANGE: Charge and Credit entries now accept amounts up to
$9,999,999.99.
- CHANGE: Ledger access from the "Pt Info" button on transaction
entry windows is now limited to viewing the ledger list. You can no
longer modify ledger entries starting from the Pt Info button. You can,
of course, still open a patient list and have full access to the ledger
from there.
--- Changes between 2/6/07 and 2/27/07 ---
- NEW: Added provider and supplier NPI to Superbill report.
- NEW: Added description drop list to phone numbers on the Payor form.
- FIX: Balance in charge entries is now also reset to handle larger amounts.
- FIX: Selecting the "Cancel" option when an insurance batch
creation error appears was not terminating the batch as it should have.
- NEW: Transfer explanations now appear in period statements generated with the "All Payor Details" option.
- FIX: Voided charges filtered out of the "Copy Previous" list on the Charge Entry form.
- FIX: Claim was printing only amount paid by patient, even if
carrier was set to "insurance only" or "all payors" for box 29 (Amount
Paid) of claim.
- CHANGE: You can now choose to remove graphic from main screen and
from window backgrounds by blanking the desired user option(s).
- NEW: Added tab to Patient List (main and select versions) so user
can sort and search by Patient # (internal system-assigned number)
value.
- FIX: In some cases duplicate names appeared in the selection version of the Patient List.
- FIX: Voiding an applied credit caused OM to go into an endless loop, effectively hanging the program.
- FIX: Voided unapplied credits no longer appear in the Refund Guide.
- FIX: The VOID button is no longer enabled on Voided or Voiding
transactions. (An "UnVoid" feature will be included in 2007.02. In the
meantime you will not be able to delete any part of a voiding
transaction the system inserts in the daysheet.)
- FIX: Unbilled Items reports were only including patients assigned to a Patient Category.
- FIX: Export Claims to File formatters (HCFA 1500 and CMS 1500
formats) were truncating the last digit of box 29 and box 30 values
(99.0 instead of 99.00).
- FIX: All paper claim formats: The option to output amount paid in
block 29 always printed the amount paid by the patient, even if the
option to print just the amount paid by other insurance, or the amount
paid by all other payors, was selected.
- FIX: VOID procedure for charges and credits was reviewed and adjusted to properly handle additional scenarios.
- FIX: If you installed the SOS applications in a path that
includes any long folder name, you could not generate period statements
of claim forms. Attempts to do so would produce only an alignment form.
--- Changes between 2/27/07 and 3/26/07 ---
- FIX: Provider Activity Report was displaying a database login window. You had to click OK to continue with the report.
--- Changes between 3/26/07 and 3/29/07 --
- FIX: The Medicare CMS1500 formats for secondary claims were putting the wrong policy ID in block 1a.
--- Changes between 3/29/07 and 4/10/07 ---
- CHANGE: When a user attempts to change the fee amount in a posted
charge, a message now displays to explain that changing the fee
requires changing the amount in one or more of the charge's splits. The
fee automatically changes to reflect the new total of the split amounts.
- NEW: Patch includes a new report IDQUALS.RPT that lists all the
supplier and provider ID's and qualifiers in the system, to allow for
easier identification and correction of any that are not correct. To
add new report to one of the report menus, see instructions in this
document: http://www.sosoft.com/fod/doc474-adding_new_report.pdf
- FIX: In rare cases all new progress notes and treatment plan
entries entered for new patients will be listed in every new patient's
records. The underlying condition is now detected and trapped to
prevent this issue from arising.
- FIX: An attempt to change an existing diagnosis in a Claim Setup
in the Pro Version would result in an endless loop of SQL errors,
requiring the program to be terminated. Now an appropriate warning is
displayed only if the diagnosis being changed is already referenced by
one or more charges.
- FIX: Outstanding Charges by Payor report would sometimes omit a payor heading.
- FIX: Some CMS claim formats were printing only the first two digits of four digit years: "20" instead of "2007".
- CHANGE: Replaced icon for the Unauthorized Charges report on the Claim Batch options window. The old icon was confusing.
--- Changes on 4/13/07 ---
- FIX: Change in 4/11 patch prevented modification of charge amounts. Fixed.
--- Changes between 4/13/07 and 4/20/07 ---
- FIX: It was possible for non-standard transfers to cause
inaccuracies in period statements. This looks like a very rare
situation, but the program now detects and converts the unexpected
values when generating statements.
- FIX: Provider Activity Report by Rendering Provider was filtering
out transfer splits in the summary section, but not in the detail
section. As a result, if there were any corrupt transfers the totals in
the two sections would not match. Now both parts of the report ignore
transfers (which normally cancel each other out anyway).
- FIX: The Copy Previous feature was not generating splits correctly after the previous patch.
- FIX: Carrier-specific facility information was not being printed in block 32b.
--- Changes between 4/20/07 and 6/08/07 ---
- FIX: Incorrect warnings were appearing when making changes to a diagnosis on the Claim Setup form in the Pro version.
- CHANGE: CMS-1500 claim form block 24j will now print legacy provider ID's as long as 12 characters.
- FIX: The Facesheet report was skipping patients without assigned primary providers.
- FIX: Slight change to Open Item Statement that might result in a minor performance improvement.
- FIX: Provider Activity Report (both Rendering and Primary
Provider versions) now print "Denied" in the comment section of credit
entries of type "Denied". Previously the reports just printed "???" in
the comment for Denial credit entries.
- NEW: Instant Claims now print the new CMS-1500 form instead of the old HCFA-1500 form.
- CHANGE: All appropriate ID qualifiers now appear in the drop lists for Carrier-Specific Facility ID's.
- FIX: In accordance with the CMS claim filing instructions,
multiple diagnosis pointers will now print without spaces, that is
"1234" instead of "1 2 3 4" in block 24e.
- FIX: In accordance with the CMS claim filing instructions,
Medicare formats will now print only the first diagnosis pointer in
block 24e.
----------------------------------------------------------
-----------APPOINTMENT
SCHEDULER ------------
----------------------------------------------------------
- FIX: Several minor bug fixes.
--- Changes between 2/27/07 and 3/26/07 ---
- FIX: Major improvement in display speed of appointment grid, especially large week views.
- FIX: Month view did not hide cancelled appointments, even when "Show cancelled appts" option was off.
--- Changes between 3/26/07 and 3/29/07 --
- FIX: When you go into Setup, the program will no longer request
selection of a data set if you have permission to use only one. If
there are multiple data sets, the selection list will show only those
for which you have permission.
- CHANGE: Encounter forms now include appointments with "Confirmed" status as well as those with "Active" status.
--- Changes between 3/29/07 and 4/10/07 ---
- FIX: Filter for the Sites and Resources lists did not show
existing items in the lists unless you clicked the "Show hidden" option.
--- Changes between 4/13/07 and 4/20/07 ---
- The units value in the Appointment form was not being saved, so
when appointments were imported into the daysheet, the expected units
values did not appear.
--- Changes between 4/20/07 and 6/8/07 ---
- FIX: The Provider List was not filtering properly on the By Name tab.
- NEW: The Encounter Form report now includes the provider's NPI in the header.
--------------------------------------------
-----------CASE
MANAGER ------------
--------------------------------------------
- NEW: There have been extensive enhancements in Case Manager.
Please see "Release Highlights" on the Help menu in either OM or CM for
the details.
--- Changes between 2/27/07 and 3/26/07 ---
- NEW: Added Search feature (binoculars icon) to the Patient List,
allowing you to search for patients by phone number, birth date, last
name, or alternate ID. (This feature was already present in OM).
- CHANGE: Adjusted the height of the Progress Note window so that
it fits in the minumum specified display resolution of 1024 x 768.
- FIX: Program was hanging when you closed the Lookups > Drop Lists configuration window.
- FIX: Items remain tagged in the treatment plan Search window, even if you expand or collapse the view.
- FIX: "Edit Attachment" option on the Attachments page was always disabled.
- CHANGE: If you delete all details within a Class in the Treatment
Plan, the Class heading will be hidden unless you either add another
detail to that Class, or you specifically set the view filter to
display deleted entries.
--- Changes between 3/26/07 and 3/29/07 --
- FIX: The Treatment Plan report was suppressing Assets and Obstacles even if you set the option to include them in the report.
--- Changes between 3/29/07 and 4/10/07 ---
- FIX: Icons used for tagging treatment plan details in the Progress Note form were not enabling and disabling correctly.
- FIX: Significantly improved performance of prescriptions
page display. Was much slower than it should have been, especially with
patients who have many entries in the list.
- FIX: The detail text is now included when copying a treatment plan from a template or from another patient.
- CHANGE: The information message about the need to sign before
printing is no longer a separate message window (requiring a click).
This information now appears at the top of the signature form,
resulting in a more efficient work-flow.
- NEW: Added Psychotherapy Notes report, allowing printing of private notes.
--- Changes on 4/13/07 ---
- FIX: Opening a progress note in databases with many large
treatment plans could be very slow. Improved performance of both
progress notes and treatment plans.
--- Changes between 4/13/07 and 4/20/07 ---
- FIX: Significant preformance improvements, especially the patient list, the prescriptions list, and the history list.
- FIX: When doing a Save & Print of a progress note, the
printout would include all the patient's progress notes on the matching
date instead of just the one being saved. Now just the note being saved
will print. You can still print all the notes for the day, if desired,
but printing from the Progress Notes list or from the Reports menu.
- FIX: Prescription status is now set to "Written" when you do a Save & Print of a prescription.
- FIX: When saving a copied prescription, the Revision Reason
window would appear. Technically, the copy is a brand new entry, not a
revision, so that window no longer appears.
- FIX: After adding a new progress note, the last row in the list
will always be highlighted when the form closes. Unless you are
back-entering a note, the highlighted row will be the one you just
added.
--- Changes between 4/20/07 and 6/8/07 ---
- FIX: Much faster response when opening progress notes, prescriptions, etc.
- FIX: When a new progress note is added, the highlight will
position to the last progress note in the list. After copying a
progress note, the copy will be highlighted when you save and return to
the list.
- FIX: Use of the spell checker in the past, especially when the
auto-check option was enabled, would sometimes result in the spell
checker window opening behind another window, making it necessary to
terminate and restart CM. This issue has finally been resolved.
- FIX: If you clicked the By Provider tab of the Patient List, then
immediately clicked back to the first tab, the patient list would not
be restored. You would have to close and reopen the list to refresh the
list.
- FIX: An error regarding the UserOpts table was appearing when editing prescriptions.
- NEW: The most recently selected prescription provider becomes the
default when adding the next prescription (by user and data set).
- NEW: Spell check is now available for the text entry field in treatment plan details.
- FIX: The highlight will now automatically position to the last entry in the prescription browse.
- NEW: When printing a treatment plan, you can now specify from 1
to 10 additional signature lines to be printed at the bottom of the
report.
- FIX: the "Continuation" header was not printing on second and greater pages.
- NEW: If you print prescriptions from the prescription list, a new
option allows you to batch print all Rx's for the selected patient and
date. This feature allows for more efficient printing of multiple
prescriptions. Add all the prescriptions first, then print them all at
once from the list window.
- FIX: Added hot-keys and descriptions to all icons at the top of the patient form.
- NEW: When adding attachments to a patient record, the folder most
recently selected for attachments will be the default (by user).
- FIX: Access to a patient's existing progress notes, treatment
plan, and diagnosis would be lost if you entered a discharge date.
(Data is still present and access can quickly be restored by tech
support if you encounter this problem.)